Frequently Asked Questions
Frequently Asked Questions - Lovey Rita's Fine Jewelry
About Our Jewelry
What does 14K gold mean?
14K gold contains 58.3% pure gold mixed with other metals for durability. The "K" stands for karat, which measures gold purity. 14K gold is ideal for everyday jewelry because it's strong enough to withstand daily wear while maintaining the beautiful gold color. It won't tarnish or change color over time and is perfect for religious jewelry, earrings, and charm pendants that you'll treasure for years.
What's the difference between 14K, 10K, and 18K gold?
The difference is the gold content:
- 10K gold = 41.7% pure gold (most durable, lightest color)
- 14K gold = 58.3% pure gold (perfect balance of durability and color)
- 18K gold = 75% pure gold (richer color, softer metal)
We primarily offer 14K gold because it provides the best combination of beauty, durability, and value for fine jewelry that's meant to last a lifetime.
Is sterling silver real silver?
Yes! Sterling silver is 92.5% pure silver mixed with 7.5% other metals (usually copper) for strength. Pure silver is too soft for jewelry, so sterling silver gives you the beauty of real silver with the durability you need for everyday wear. All our silver jewelry is genuine sterling silver (.925), perfect for those who prefer silver or want an affordable alternative to gold.
Will gold jewelry tarnish or turn my skin green?
Genuine 14K gold will not tarnish, turn your skin green, or change color. Gold is a noble metal that doesn't react with skin or air. If jewelry turns your skin green, it's typically due to lower-quality metals or plating. Our 14K gold pieces are solid gold alloy, ensuring they'll maintain their beautiful appearance for generations.
What's the difference between yellow gold, white gold, and rose gold?
All three contain the same amount of pure gold (in 14K, that's 58.3%), but the color comes from different metal alloys:
- Yellow gold = Gold + copper + zinc (classic gold color)
- White gold = Gold + palladium/nickel + silver (silvery-white appearance)
- Rose gold = Gold + copper (romantic pink/rose hue)
Each has the same durability and value - it's purely a matter of personal preference and style!
Ordering & Shipping
Do you offer free shipping?
Yes! We offer free shipping on all orders over $135. Orders under $135 have a flat shipping rate. We ship throughout the United States using reliable carriers to ensure your jewelry arrives safely.
How long does shipping take?
Most orders ship within 1-2 business days and typically arrive within 3-7 business days depending on your location. You'll receive a tracking number via email once your order ships so you can monitor delivery.
Do you ship internationally?
Currently, we ship within the United States. Please contact us if you're interested in international shipping and we'll do our best to accommodate your request.
How is my jewelry packaged?
All jewelry arrives in elegant gift packaging, ready to give as a present. Each piece is carefully secured and protected during shipping. Special gift wrapping or cards can be requested at checkout.
Religious Jewelry Questions
What's the difference between a cross and a crucifix?
A cross is the basic Christian symbol showing the two intersecting beams. A crucifix shows Jesus Christ on the cross. Both are powerful symbols of faith:
- Cross = Emphasizes resurrection and victory
- Crucifix = Emphasizes sacrifice and redemption
Both are appropriate for Catholic and Christian believers - the choice is based on personal or denominational preference.
Which patron saint medal should I choose?
Patron saints are chosen based on their patronage or personal connection:
- St. Christopher = Travelers, protection during journeys
- St. Anthony = Lost items, lost causes
- St. Jude = Impossible causes, desperate situations
- St. Michael = Protection, police, military
- St. Joseph = Fathers, workers, home buyers
- Virgin Mary = All believers, mothers, protection
Choose a saint whose patronage aligns with your needs, profession, or personal devotion.
What are appropriate baptism gifts?
Traditional baptism gifts include:
- Gold or silver cross necklaces
- Religious medal pendants (especially Guardian Angel or patron saint)
- Engraved jewelry with baby's name and baptism date
- Rosary bracelets
- Cross bracelets or bangles
14K gold jewelry makes an especially meaningful baptism gift because it can be treasured for a lifetime and passed down through generations.
Can religious jewelry be worn every day?
Absolutely! Our 14K gold and sterling silver religious jewelry is designed for everyday wear. Gold won't tarnish or deteriorate, making it perfect for keeping your faith close at all times. Many customers never take off their cross necklaces or saint medals.
Jewelry Care & Maintenance
How do I clean gold jewelry?
To clean 14K gold jewelry at home:
- Mix warm water with a few drops of mild dish soap
- Soak jewelry for 10-15 minutes
- Gently scrub with a soft toothbrush
- Rinse thoroughly with clean water
- Dry with a soft, lint-free cloth
Avoid harsh chemicals, chlorine, and abrasive cleaners. For deeper cleaning, visit a professional jeweler.
How do I clean sterling silver jewelry?
Sterling silver may develop tarnish over time. To clean:
- Use a silver polishing cloth for light tarnish
- For heavier tarnish, use silver polish or paste
- Rinse thoroughly and dry completely
- Store in anti-tarnish bags or cloth
Silver tarnishes naturally when exposed to air - it doesn't mean the jewelry is damaged or poor quality.
Should I remove jewelry when showering or swimming?
Yes, we recommend removing jewelry for:
- Swimming (chlorine can damage metals)
- Showering with harsh soaps or shampoos
- Applying lotions, perfumes, or hairspray
- Exercising or heavy physical activity
- Sleeping
This extends the life of your jewelry and keeps it looking beautiful longer.
How should I store my jewelry?
Proper storage protects your jewelry:
- Store pieces separately to prevent scratching
- Use jewelry boxes with soft lining
- Keep silver in anti-tarnish bags or cloth
- Avoid humid environments (like bathrooms)
- For travel, use a jewelry travel case
Proper storage ensures your jewelry stays beautiful for generations.
Earrings Questions
What are huggie earrings?
Huggie earrings are small hoop earrings that "hug" your earlobe closely. They're typically 8-15mm in diameter, creating a subtle, elegant look. Huggies are perfect for everyday wear because they're comfortable, secure, and won't catch on clothing or hair. They're one of our most popular earring styles!
What's the difference between posts and leverbacks?
- Post (stud) earrings = Straight post through ear with butterfly back closure
- Leverback earrings = Wire hooks over ear with secure snap closure
Leverbacks are more secure and comfortable for heavier earrings or for people concerned about losing earrings. Posts are classic and work well for lightweight studs.
Are your earrings hypoallergenic?
Yes! Our 14K gold and sterling silver earrings are naturally hypoallergenic and safe for sensitive ears. Both metals are gentle on skin and won't cause irritation. Avoid plated or costume jewelry if you have metal sensitivities.
Can I sleep in my earrings?
While you can sleep in quality gold or silver earrings, we recommend removing them at night. This prevents:
- Irritation from pressure on the earlobe
- Accidental snagging or pulling
- Bent posts or damaged backs
- Buildup of oils and debris
Charm Jewelry Questions
How do I build a charm bracelet?
Building a charm bracelet is easy and fun:
- Choose your base bracelet (gold or silver chain bracelet)
- Select meaningful charms (start with 3-5 charms)
- Add charms over time for birthdays, holidays, milestones
- Mix metals if desired (gold and silver can look beautiful together)
Each charm tells a story, making your bracelet truly personal and unique!
Can I mix gold and silver charms?
Yes! Mixing metals is a popular, modern trend. Gold and silver complement each other beautifully. Just make sure your base bracelet can accommodate both (most charm bracelets have universal attachments).
What occasions are charms perfect for?
Charms make meaningful gifts for:
- Graduations (cap, diploma, year charms)
- Sports achievements (ball, jersey number)
- New baby (baby shoe, birthstone)
- Travel memories (landmark, beach, location charms)
- Religious milestones (cross, saint medals)
- Hobbies and interests (music, animals, professions)
How many charms fit on a bracelet?
A standard 7-8 inch charm bracelet comfortably holds 5-10 charms depending on their size. Start with fewer charms and add more over time - part of the fun is building your collection!
Sizing & Fit Questions
What chain length should I choose for a necklace?
Common chain lengths and where they fall:
- 16 inches = Sits at base of neck (choker length)
- 18 inches = Sits at collarbone (most popular length)
- 20 inches = Sits a few inches below collarbone
- 22 inches = Sits near neckline of shirt
- 24 inches = Sits at mid-chest
For religious pendants and crosses, 18-20 inches is most common. Consider your body type and personal preference.
How do I measure my bracelet size?
To find your bracelet size:
- Wrap a flexible measuring tape around your wrist
- Add 0.5-1 inch for comfortable fit
- Standard women's bracelet = 7-7.5 inches
- Standard men's bracelet = 8-8.5 inches
For charm bracelets, add slightly more room to accommodate charms.
What if my jewelry doesn't fit?
If your jewelry doesn't fit properly, contact us within 30 days. We can often help with:
- Chain length adjustments
- Bracelet sizing
- Exchanges for different sizes
- Professional sizing recommendations
Returns & Warranty
What is your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you may return unworn jewelry in original packaging within 30 days for a full refund or exchange.
Do you offer a warranty?
Yes! All our jewelry comes with a lifetime warranty against manufacturing defects. This covers:
- Broken clasps or closures
- Loose stones
- Defective materials
- Workmanship issues
Normal wear and tear, loss, and damage from misuse are not covered.
Can I exchange my jewelry?
Yes! Exchanges are welcome within 30 days of purchase. Contact us to arrange an exchange for different size, style, or color. The jewelry must be unworn and in original packaging.
Gift Giving Questions
What are the best gifts for First Communion?
Popular First Communion gifts include:
- 14K gold cross necklaces or pendants
- Religious medal necklaces (Virgin Mary, Guardian Angel)
- Rosary bracelets
- Engraved jewelry with communion date
- Pearl jewelry (classic for girls)
Gold jewelry is especially meaningful because it can be treasured forever and passed down to future generations.
What jewelry is appropriate for a baptism?
Traditional baptism gifts include:
- Cross necklaces (simple or with detail)
- Guardian Angel pendants
- Religious medal bracelets
- Engraved items with baby's name and date
Choose gold for a lifetime heirloom or sterling silver for beautiful, affordable gifts.
Do you offer gift wrapping?
Yes! All orders come in elegant jewelry packaging suitable for gift giving. We can include gift messages - just add your note at checkout.
Can I have jewelry engraved?
Many of our pendants and charms can be engraved with names, dates, or short messages. Contact us before ordering to confirm engraving availability and pricing for specific items.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay. All transactions are secure and encrypted.
Is it safe to shop on your website?
Absolutely! Our website uses industry-standard SSL encryption to protect your personal and payment information. We never store credit card details on our servers. Your security and privacy are our top priorities.
Do you offer payment plans?
Yes! We offer "Buy Now, Pay Later" options through Shop Pay and other providers. This allows you to split your purchase into easy, interest-free payments.
Contact & Customer Service
How can I contact you?
You can reach us:
- Email: [info@jewelryshopping.com]
- Phone: [718-874-2640]
- Hours: Monday-Friday, 9am-5pm EST
We typically respond to emails within 24 hours.
Do you have a physical store?
We're an online-only retailer, which allows us to offer better prices and wider selection. All orders ship from our secure facility.
What if I have a question not answered here?
We're here to help! Contact us via email or phone and we'll be happy to answer any questions about our jewelry, products, ordering, or anything else.
Still have questions? Contact Us - We're here to help!