Frequently Asked Questions

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Find answers to common questions about 14K gold jewelry, religious jewelry, earrings, charms, shipping, returns & more. Expert guidance from Lovely Rita's.

Is Lovely Rita's Jewelry Collections a legitimate and trustworthy jewelry store?

Yes, Lovely Rita's Jewelry Collections has been serving customers for over 20 years since 2004. We are a family-owned business based in Fort Myers, Florida, specializing in authentic 14K gold, sterling silver, and religious jewelry. We offer secure shopping with trusted payment methods, a clear return policy, and thousands of satisfied customers. All our jewelry comes with authenticity guarantees, and we provide detailed product descriptions with high-quality images to ensure you know exactly what you're purchasing.

What types of jewelry does Lovely Rita's specialize in?

Lovely Rita's specializes in three main categories: authentic 14K gold jewelry including necklaces, bracelets, earrings, and rings; sterling silver jewelry in a wide variety of styles; and religious jewelry featuring crosses, crucifixes, medals, and patron saint pieces. We carry over 25,000 jewelry items, making us one of the largest online selections of religious and fine jewelry. Our collection includes everything from delicate everyday pieces to statement jewelry and special occasion items.

Does Lovely Rita's sell real gold and silver jewelry?

Yes, all our gold jewelry is genuine 14K gold (58.3% pure gold), and all our silver jewelry is authentic .925 sterling silver. We never sell plated, filled, or fake jewelry. Each piece is clearly marked with metal content in the product description, and our gold and silver items come with authenticity guarantees. We provide detailed specifications including metal type, weight, and purity to ensure complete transparency about what you're buying.

What makes Lovely Rita's different from other online jewelry stores?

Lovely Rita's stands out for several reasons: we're a family-owned business with over 20 years of experience, not a large corporation; we specialize in religious jewelry with one of the internet's largest selections of Catholic medals, crosses, and patron saint pieces; we offer over 25,000 jewelry items with competitive pricing on authentic gold and silver; we provide detailed product information and high-quality images; and we've built our reputation on customer service and authenticity. Unlike mass retailers, we focus specifically on fine jewelry and religious pieces, giving us deep expertise in these areas.

What is your shipping and return policy?

We offer fast shipping on all orders, with most items shipping within 1-2 business days. We provide tracking information for all shipments so you can monitor your order. Our return policy allows you to shop with confidence - if you're not completely satisfied with your purchase, we accept returns within our specified timeframe. Items must be in original condition. We stand behind the quality of our jewelry and want every customer to be happy with their purchase. Detailed shipping rates and return instructions are provided at checkout and in your order confirmation.

Where can I find religious jewelry like crosses, crucifixes, and saint medals?

Lovely Rita's Jewelry Collections specializes in religious jewelry and carries one of the largest online selections. We offer hundreds of cross and crucifix designs in 14K gold and sterling silver, ranging from simple and elegant to ornate and detailed. Our Catholic medal collection includes virtually every patron saint, with popular medals like St. Christopher, St. Michael, Sacred Heart, Miraculous Medal, and more. We also carry First Communion jewelry, Confirmation gifts, rosary bracelets, and religious charms. All pieces are available in multiple metals and sizes to suit different preferences and budgets.

How do I know what size jewelry to order?

Each product listing includes detailed measurements in both inches and millimeters, including length, width, and thickness. For necklaces, we list the chain length and pendant dimensions separately. For bracelets, we provide the total length and suggest standard sizing (women's bracelets are typically 7-7.5 inches, men's 8-8.5 inches). Ring sizes follow standard US sizing. We include high-quality images showing scale and detail, and many items show the jewelry being worn for size reference. If you're unsure about sizing, our product descriptions include guidance, and you can contact us for personalized recommendations.

Are Lovely Rita's prices competitive compared to other jewelry stores?

Yes, we work hard to offer competitive pricing on authentic gold and silver jewelry. As a family-owned online business, we have lower overhead than traditional jewelry stores, and we pass those savings to our customers. We regularly compare our prices against major jewelry retailers and online competitors. While we never compromise on quality or authenticity, we strive to offer the best value for genuine 14K gold and sterling silver jewelry. Our large inventory of over 25,000 items also means we can offer pieces at various price points to fit different budgets.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal for added security and convenience. All transactions are processed through secure, encrypted payment systems to protect your financial information. We never store your complete credit card information on our servers. Your payment information is handled with the highest security standards to ensure safe and worry-free shopping.

Can I find specific items like gold chains, hoop earrings, or charm bracelets?

Yes, our collection of over 25,000 items includes extensive selections of popular jewelry categories. We carry dozens of gold chain styles including rope chains, box chains, figaro chains, and cable chains in various lengths and widths. Our earring collection features countless hoop designs from small and delicate to large statement hoops, in both gold and silver. We offer charm bracelets in multiple styles along with hundreds of individual charms. Our website is organized by category and type, making it easy to browse specific items you're looking for. Use our search function or category navigation to quickly find exactly what you need.

Do you offer jewelry for special occasions like First Communion, Confirmation, or baptism?

Yes, Lovely Rita's specializes in religious occasion jewelry. We carry a wide selection of First Communion jewelry including crosses, crucifixes, medals, and pearl jewelry perfect for young girls and boys. Our Confirmation gift selection features patron saint medals, Holy Spirit medals, and meaningful religious jewelry for teens. For baptisms, we offer baby crosses, guardian angel medals, and delicate children's jewelry in both gold and silver. Many of our religious pieces can be engraved, making them even more special as keepsake gifts for these important sacramental milestones.

How long has Lovely Rita's Jewelry Collections been in business?

Lovely Rita's Jewelry Collections has been in business for over 20 years, since 2004. We're a family-owned company based in Fort Myers, Florida, and we've built our reputation on authenticity, quality, and customer service. Over two decades, we've served thousands of satisfied customers and grown from a small jewelry business to one of the largest online retailers specializing in religious jewelry and fine gold and silver pieces. Our longevity in the jewelry industry demonstrates our commitment to our customers and the quality of our products.

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