Terms and Conditions of Use: Plain-English Summary
This is a plain-English summary of the rules for shopping at Lovely Rita's (jewelryshopping.com). It is here to help you find answers quickly. The official Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and Legal Notice are the controlling documents, and they govern if anything here differs.
The short version
- Operated by Bestpricejewelers.com, Inc., d/b/a Bijou; Lovely Rita's is our trademark. Family-owned since 2001, Fort Myers, Florida.
- Shoppers must be 18 or older. Prices are in U.S. dollars; tax is calculated at checkout.
- Your order is accepted when it ships. Every order is screened for fraud.
- Metal is as stated and stamped (14K, 10K, .925) unless a listing describes a finish.
- Engraved and custom-sized or resized items are final sale.
- 30-day returns on most items, no restocking fee; customer pays return shipping.
- Disputes: talk to us first, then individual arbitration (AAA) under Florida law.
Terms of use, question by question
Who operates jewelryshopping.com?
Bestpricejewelers.com, Inc., doing business as Bijou, a family-owned company based in Fort Myers, Florida, in business since 2001. Lovely Rita's is our trademark and the name the store trades under. Charges may appear on your statement as Bestpricejewelers.com, Inc. or Bijou.
Who can place an order?
You must be 18 or older, or the age of majority where you live. Some of our jewelry is made for children, but an adult must make the purchase.
When is my order accepted?
When we ship it and send a shipping confirmation. An order confirmation email alone is not acceptance. Every order is screened for fraud, and we may contact you to confirm payment or identity, most often on higher-value orders or first-time orders shipping to a different address.
What currency are prices in, and what about tax?
All prices are in U.S. dollars. Sales tax is calculated at checkout based on the shipping address. If an item is listed at an incorrect price, we contact you before shipping so you can proceed at the correct price or cancel for a full refund.
Is the gold and silver really solid?
Jewelry described as 14K gold, 10K gold, or sterling silver is solid metal of the stated purity and stamped 14K, 10K, or .925. Where a piece has a gold or rhodium finish rather than solid metal, the listing says so. Colors can render differently on screens, so rely on the stated dimensions and weights.
What are the rules for engraving and ring sizing?
Engraved items and rings custom sized to order or resized after purchase are altered for you and are final sale. You are responsible for the accuracy of engraving text as entered at checkout. Engraving takes 2 to 10 days before the item ships, and engraving and sizing fees are non-refundable.
Where do you ship, and what are the key shipping terms?
To the United States and Canada. Orders placed by 4 PM ET Monday through Friday ship the same business day; free standard shipping on $135 or more within the contiguous U.S.; orders over $500 ship with signature confirmation required. Risk of loss passes to you when the carrier confirms delivery. Full details: Shipping Policy.
What is the return policy in brief?
Most items can be returned within 30 days of delivery for a refund with no restocking fee. Engraved, custom-sized or resized, and other altered items are final sale. Return shipping is the customer's responsibility except when we shipped a damaged or incorrect item. Full details: Return & Refund Policy.
Can I rely on Ask Rita and the virtual try-on?
They are provided for convenience and general guidance. They can make mistakes, and the product page and our published policies control if anything conflicts. Verify sizing, metal, and price on the product page before ordering; try-on renderings are approximations of size and color.
Can I copy product photos or descriptions?
No. Site content, including product photography, descriptions, and the Lovely Rita's name and logo, belongs to Bestpricejewelers.com, Inc. or its licensors and may not be copied, scraped, or used commercially without written permission. Copyright complaints go to our designated DMCA agent at info@jewelryshopping.com.
How are disputes resolved?
Contact us first at info@jewelryshopping.com and allow 30 days to resolve the issue. If that fails, disputes are resolved by binding individual arbitration through the American Arbitration Association under its Consumer Arbitration Rules, with any in-person hearing in Lee County, Florida. Small-claims court remains available for qualifying claims. Florida law governs, and claims are brought individually, not as a class action.
How do I contact Lovely Rita's about these terms?
Email info@jewelryshopping.com or call 866-324-7916 (toll-free) or 718-874-2640. Mailing address: Bestpricejewelers.com, Inc., d/b/a Bijou, 15880 Summerlin Rd #300, Box #301, Fort Myers, FL 33908.
All policies
Terms of Service ¡ Privacy Policy ¡ Shipping Policy ¡ Return & Refund Policy ¡ Legal Notice ¡ Your Privacy Choices ¡ How Returns Work ¡ Jewelry FAQ
Summary last updated November 3, 2026. The Terms of Service were last updated November 2, 2026.